Integrate WhatsApp, Viber, Email & SMS with SAP Business One.

Boost efficiency by automating communication across WhatsApp, Viber, Email, & SMS - fully integrated with SAP Business One via bConnect.
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Simplify and Accelerate Business Communication with bConnect!

Enhance customer, supplier, and employee engagement by automating document delivery and communication directly from SAP Business One. With bConnect, send invoices, purchase orders, sales reports, customer statements, and reminders – all in just a few clicks.

Reach your audience instantly through WhatsApp, Viber, SMS, and Email, without leaving SAP Business One.

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Trusted by some of the fastest growing companies:

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FEATURES

Key Features of bConnect

WhatsApp Integration

Engage customers instantly with real-time messages, invoices, and offers on WhatsApp for faster personalized response and higher visibility.

Email Integration

Save time and boost productivity by sending invoices, reminders, and reports directly from your ERP - keeping everyone informed without switching platforms.

Text Messages & SMS Integration

Deliver critical updates fast with SMS - ensuring invoices, dispatches, or marketing campaigns are seen, even without internet access.

Easy to Configure

bConnect is simple to set up and has automated background operations. This means that no manual intervention is needed.

File Server

Streamline data sharing & improve accessibility by automating report & document uploads to FTP or file servers for secure, centralized storage and easy access.

Format Option

Deliver documents in the format your stakeholders prefer. Send documents in PDF, Excel, Word, or HTML - ensuring clarity, compatibility, & professionalism.

Flexible Output Options

Customize subjects, file names, and delivery methods - email, SMS, or direct file output - for maximum flexibility.

Built for SAP Business One

Seamlessly automate communications with native SAP Business One integration across multiple channels to simplify outreach and boost operational efficiency.

BenefitsAutomate Reporting & Communication for Smarter, Faster Decisions.

Automate communications to save time, cut costs, and boost business efficiency.
Save documents, such as invoices, as PDFs directly to FTP or file servers for secure storage.
Ensure secure, centralized access and reduce manual filing by auto-storing documents.
Export data in popular formats such as XML, CSV & more for seamless EDI integration.
Enable real-time customer support via WhatsApp with built-in chatbots.
Instantly notify suppliers with purchase orders and payment details upon posting.
Keep sales teams updated with regular sales reports.
Share stock status and ageing reports with managers and teams to facilitate better planning.
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Smart Communication Simplified Streamline Messaging and Reporting with Automation.

Transactional Messages

The Transactional Messages feature automates critical business communications such as invoices, reminders, and dispatch updates across multiple channels.

  • Instantly send invoices, receipts, and reminders from SAP Business One.
  • Use email, SMS, WhatsApp, Viber, FTP & more for flexible delivery.
  • Improve accuracy and speed with automated message triggers.
  • Reduce manual effort and ensure customers stay informed in real time.

Reporting

The Reporting feature streamlines sharing of key business reports with internal teams, customers, and partners. 

  • Schedule and distribute reports automatically via preferred channels.
  • Deliver in multiple formats (PDF, Excel, Word, HTML).
  • Ensure timely, consistent reporting without manual intervention.
  • Improve decision-making with accurate, up-to-date insights.

Simple ConfigurationHow It Works

Basic Details

Set basic details of the rules, like description, where to save, etc 

Source

Use a Crystal Report document layout or report or an SQL Query as a source. 

Destination

Select to whom to send, customers, vendors, employees, etc.

Schedule

Decide how many times to run, it can run every hour, every day, once a week, etc. 

Method

Whether to send by Email, WhatsApp, Viber, or SMS or save output to FTP or File Server 

Options

Select format, PDF or Excel, and send as an attachment or in the mail body. 

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AUTOMATED COMMUNICATION UPTIME
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With bConnect integrated into SAP B1 ERP, critical customer and supplier messages are delivered with 99% uptime, ensuring nothing falls through the cracks.

REDUCED MANUAL NOTIFICATIONS
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Businesses see up to a 40% reduction in manual communication tasks such as sending invoices or order updates – thanks to automated messaging workflows.

FASTER RESPONSE TIMES
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Teams equipped with BConnect report an average 35% faster response rate to customer inquiries and supply chain messages, boosting satisfaction and operational flow.

CASE STUDIES

Evidence of Our Excellence

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Foundry & Steel Manufacturing

Suyash Solutions

With bConnect on SAP Business One, invoices, reports, and alerts are instantly shared with partners and teams via email and SMS. Automated schedules deliver key analysis data, boosting responsiveness, saving manual effort, and improving traceability.

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Specialty Inks & Print Consumables

A.T. Inks

bConnect + SAP Business One ensures dispatches, confirmations, and invoices are automated via WhatsApp, email, and SMS. Standardized formats and scheduled reports have streamlined order processing and boosted customer satisfaction.

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Electrical Manufacturing & Solutions

Pressfit

With bConnect, Pressfit India automates order updates, shipments, and reminders via WhatsApp and email, while managers receive scheduled reports—improving accuracy, reducing delays, and building customer trust.

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SAP ERP & Customer Service Solutions

International Data Management Services

Using bConnect, IDM automates onboarding, confirmations, and ERP reports via email and other business communication channels, keeping clients informed and boosting transparency and satisfaction in every project.

Talk to the Experts!
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Enable your management, executives, and employees to deliver critical information instantly in the right format, at the right time for faster, smarter decisions. 

Frequently Asked Questions

Q. What is bConnect?

bConnect is a communication add-on designed for SAP Business One. It enables businesses to integrate popular communication channels such as WhatsApp, Viber, Email, SMS, etc., and to automate and streamline their communication processes, including sending emails, sharing documents, and generating reports.  

Q. How does bConnect enhance SAP Business One?

bConnect enhances SAP Business One by adding automated communication capabilities such as email notifications, document handling, and report distribution through your chosen communication channels, reducing manual intervention and increasing efficiency.

Q. What industries can benefit from bConnect? 

bConnect is suitable for any business using SAP Business One, especially in industries that handle high volumes of documentation and communication, such as retail, manufacturing, distribution, and more. 

Q. Can bConnect automate invoice and report generation? 

Yes, bConnect automates the generation and distribution of invoices and reports directly from SAP Business One, saving time and reducing errors. 

Q. Is bConnect customizable? 

Yes, bConnect can be customized using rules. Users can create multiple rules to suit their unique business communication and operational needs. 

Q. What are the system requirements for using bConnect? 

bConnect is an add-on specifically designed to integrate with SAP Business One. It requires SAP Business One to be installed and operational.  

Q. How does bConnect improve email automation? 

bConnect automates email processes by enabling users to send notifications, invoices, and other communications directly from SAP Business One, reducing manual workload and ensuring timely correspondence.  

Q. How does bConnect improve WhatsApp automation? 

bConnect automates WhatsApp communication processes by enabling users to send notifications, invoices, order details, etc with or without attachments and other communications directly from SAP Business One, reducing manual workload and ensuring timely correspondence.  

Q. How does bConnect improve Viber automation? 

bConnect automates Viber communication processes by enabling users to send notifications, invoices, order details, etc with or without attachments and other communications directly from SAP Business One, reducing manual workload and ensuring timely correspondence. 

Q. Is training available for bConnect users? 

Yes, Accelon provides support and training to help businesses implement and use bConnect effectively. 

Q. Where can I get more information or a demo of bConnect? 

For more details, including product demonstrations, visit Accelon Technologies’ bConnect web page or contact our support team at sales@accelontech.com or +919021068822. 

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