Businesses usually need to interact and provide information to various people. Lot of these people are outside your company or continuously on field. This includes your business partners, like customer and suppliers. And also your sales and service staff. At times you might have a large number of such stake holders – without whose contribution running successful ERP becomes difficult. At the same time, extending your SAP Business One ERP to all sales and service staff might not be feasible due to costs and technical constraints.
Similarly extending SAP Business One to your customers or suppliers is impractical for various reasons.
Web based portals or mobile apps can come in handy in such situations. These portals / apps would be integrated with SAP Business One – but would be accessible directly on internet and does not require expensive licenses.
Portals can be used for various purposes:
Sales Opportunity / Quotations
Sales Orders entry by sales executives, customers
Service Tracking
Reports required for field staff, customers, etc